JGA-IT provides telecommunication services with enforceable Service Level Agreements:
MPLS/Internet Protocol Virtual Private Network (IP VPN) and Virtual Private LAN Service (VPLS) Provides private site-to-site communications.
Private cloud behind your firewalls with optional cloud connection services.
Software Defined Wide-Area Networking (SD WAN) available as well.
Managed Network Services (MNS) and Third Party Maintenance (TPM) Customer Premises Equipment is managed and maintained by JGA-IT.
Onsite incident response with repair parts within 6 hours.
Regular reinvestment/refresh in infrastructure under management prior to end of life.
Enterprise Voice Session Initiation Protocol (SIP) Services include Public Switched Telephone Network connectivity, outbound (1+) access to U.S. (interstate and intrastate) and international locations, inbound (8XX) service, and international toll-free calling
Application Performance Management Services (APM) APM provides near real-time information for live monitoring and historical data for analysis/reporting on all network traffic end-to-end, including advanced statistics on latency, jitter, and packet loss, as well as general utilization.